1. Our Philosophy

At TimberRock Lotto, we believe that responsible gaming is the foundation of a sustainable and positive experience. We are committed to protecting our players and providing tools and information to help you stay in control. We want you to enjoy the excitement of the draw without it negatively impacting your life, finances, or relationships.

2. Tips for Safer Play

To ensure your lottery participation remains a fun activity, we recommend following these guidelines:

• Set a Budget: Decide how much you are willing to spend before you start. Stick to this limit regardless of the outcome.
• Set a Time Limit: Treat gaming like any other entertainment activity. Don't let it take over your free time.
• Never Chase Losses: Trying to win back money you have lost usually leads to losing even more. Accept losses as the cost of entertainment.
• Balance is Key: Ensure lottery play is just one of many recreational activities in your life.
• Play for Fun, Not Profit: Remember that winning is never guaranteed.

3. Recognizing the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognize the warning signs early. You may have a problem if you:

• Spend more money on gambling than you can afford to lose.
• Borrow money or sell possessions to pay for gambling.
• Feel the need to bet with larger amounts of money to get the same excitement.
• Lie to family and friends about how much you gamble or how much you have lost.
• Feel anxious, depressed, or guilty about your gambling habits.
• Miss work, school, or important family events to gamble.
• Gamble to escape from personal problems or to relieve feelings of helplessness, guilt, anxiety, or depression.

4. Protection of Minors

Lottery gaming is strictly for adults. In Canada, you must be at least 18 years of age (or 19 in certain provinces) to participate in lottery games. TimberRock Lotto takes this responsibility seriously.

We reserve the right to ask for proof of age from any customer and to suspend accounts until adequate verification is provided.

Parents: If you share your computer or mobile device with minors, we recommend using parental control software (such as Net Nanny or CyberSitter) to restrict access to gaming sites. Never leave your device unattended while logged in to your account.

5. Getting Help

If you or someone you know is struggling with gambling, help is available. You do not have to face this alone. There are free, confidential resources across Canada.